Call a Specialist Today! (02) 9388 1741
Free Delivery! Free Delivery!

The Latest HPE SimpliVity News
Product and Solution Information, Press Releases, Announcements

SimpliVity Expands World-class Support Organization With New Centers In Cork, Ireland And Raleigh, North Carolina
Posted: Thu May 28, 2015 02:44:47 PM
 

SimpliVity

Company plans to double the size of its global support organization as demand accelerates for its leading hyperconverged infrastructure solutions

WESTBOROUGH, Mass. - May 28, 2015 - SimpliVity a leader in hyperconverged infrastructure for IT, has expanded its world-class customer support operations with two new support centers: Cork, Ireland and Raleigh, North Carolina. These newly announced centers will complement existing support operations in Westborough, Mass. and further expand SimpliVity's ability to address the growing global adoption of its data center technology that simplifies IT for mid-market and enterprise organizations. The company expects to double its customer support resources by the end of the year.

"SimpliVity has always been committed to building an enterprise-class service organization, capable of supporting the world's most demanding environments," said Randy Boutin, vice president of support and manufacturing, SimpliVity. "Our selection of Cork and Raleigh to expand our support operations further reflects this commitment - with each location providing a rich pool of highly qualified, multi-lingual and technical support talent."

SimpliVity offers 24x7 technical support across the entire data center stack, including applications, hypervisor, storage, compute, network switching, backup and recovery and more. SimpliVity teams have delivered industry-leading performance for response time service level agreements (SLAs), time-to-engagement, and most importantly, customer satisfaction - 9.6 out of 10.

The new support centers are just the latest development in a period of massive global growth for SimpliVity. The company just surpassed 500 employees, marking 20% growth just since the beginning of the year. In 2014, the company entered the Asia Pacific market, grew its reseller program to reach more than 50 countries and grew revenues by nearly 500%.

 
« Return to News List